Customers

Who's using Tracelight.

We're in early-access — the customer roster isn't a logo wall yet, and we're honest about that. Below is the segment shape of the early-access cohort, with size + geography + plan-fit.

Private investigation

Solo PIs and small shops running mixed-vertical caseload (skip tracing, asset search, infidelity, background, civil litigation support).

  • ·1-3 person shops
  • ·Florida, Texas, California, Ontario
  • ·$49-$149/mo plans typical
M&A diligence

Boutique diligence firms running pre-LOI executive screening + entity background. Heavy users of the Citation appendix for deliverables to GP clients.

  • ·3-12 person teams
  • ·NYC, SF, London, Toronto
  • ·Pro plan typical, Agency for the bigger shops
Insurance / SIU

Special Investigation Units at carriers + TPAs running claim-fraud detection. Cross-case intelligence is the killer feature for this segment.

  • ·Mid-market carriers + TPAs
  • ·US-wide
  • ·Pro or Agency depending on claim volume
Investigative journalism

Investigative reporters at lean newsrooms doing source-vetting + pre-publication audit. Read-only share links for editors are the most-used feature.

  • ·Independent + small-newsroom reporters
  • ·US-wide + UK
  • ·Starter plan typical
“The citation trail alone earns its keep. I used to spend an afternoon reconstructing my own work product when opposing counsel pushed back on a finding. Tracelight ships that audit trail by default.”
— Senior investigator, M&A diligence shop

More quotes at /testimonials. All anonymized to firm-name level until customers opt in to be named publicly.

Why no logo wall yet?

Honest answer: we're early-access. We have a real cohort of paying users across the segments above, but most of them prefer not to be named publicly because their investigative work is sensitive — they don't want adversaries to know what tools they use. We respect that. As customers opt in, we'll add named case studies + logos here. In the meantime: the platform is real, the customers are real, and the citation trail on a sample report is the proof you can verify yourself in 60 seconds.

Download a sample report (PDF)

Want to be in the first named case-study cohort?

Sign up + tell us. We work with early-access customers on co-marketing in exchange for product access + a meaningful discount.